There may be times that due to the backup process, the RDTs will not connect to the system and may have an error on the screen such as: Is the IXBACK3 subsystem running? Check via command WRKSBS, followed by F11 to see the Status If the subsystem is not running, then issue command STRSBS RDTSIGNON/IXBACK3   Is the StayLinked server running? Check via command WRKSBS, followed by F11 to see the Status. If the subsystem is not running, then issue command STAYLINKED/STRSERVER If the StayLinked server is running but the RDT’s still do not have a signon screen then try ending and restarting the StayLinked server with the following commands: ENDSBS STAYLINKED *IMMED wait for subsystem to end STAYLINKED/STRSERVER    This should allow the guns to re-connect. If users are unable to access a browser, please review the following: Are the HTTP Server instance jobs running? Check via command WRKACTJOB SBS(QHTTPSVR) JOB() The screen below shows that no jobs are running. To start the jobs issue command STRTCPSVR SERVER(*HTTP) HTTPSVR() Thanks,

Users may have an issue with accessing a mapped network drive that’s setup for them to drop files directly into the IFS of the iSeries server via their Windows session As some companies don’t have integration between the two systems, they can create picks and drop them into this mapped drive which pulls them into IWMS, where they are then released from ‘Manage Demand Release’. An error may look like the one below:        First, you will need to setup Netserver via a GoB session.    1. Create the target library. NETSRVCMD can be replaced with the library name of your choice. CRTLIB LIB(NETSRVCMD) TEXT('i5/OS NetServer menu and commands')   2. Expand the necessary files: CALL QUSRTOOL/UNPACKAGE PARM('*ALL ' 1)    3. Create the installation program: CRTCLPGM NETSRVCMD/TZLSINST QUSRTOOL/QATTCL    4. Call the installer to create the GO NETS menu: CALL NETSRVCMD/TZLSINST NETSRVCMD  5. Add the new library to the library list: ADDLIBLE NETSRVCMD   6. Display GO NETS menu: Access the NETS menu, by using command: GO MENU (NETS)   Use Option 12 (Work with NetServer Users)     Change the status from Disabled to Enabled using option 7:       Check with the user that they can now access the mapped drive.